General Terms and Conditions

These General Terms and Conditions (“GTC”) govern the use of StudyTexter operated by Acadeo GmbH (“we”, “us”, or “StudyTexter”). Deviating terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

1. General Provisions

1.1 Scope of Application

These GTC apply to all contracts and services between Acadeo GmbH, Rathausstraße 43, 57537 Wissen (“Seller” or “we”), and the user (“you” or “customer”), concerning the use of our AI system for the creation of drafts for academic papers. Deviating terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

1.2 Acceptance of the GTC

By using a service, the customer declares to have read and accepted the GTC.

1.3 Non-binding Nature of Offers

Offers are non-binding with regard to price, quantity, delivery time, and delivery capability until they are accepted. All information regarding prices published on our website or on the websites of our affiliates is non-binding and for illustrative purposes only.

2. Subject Matter of the Contract

2.1 Description of Services

The subject matter of the contract is the creation of a draft for an academic paper by the StudyTexter AI (“Work”). The Work is created exclusively on the basis of the information and specifications provided by the customer.

2.2 Order Form

After the contract is concluded, the customer must fill out the provided order form (also called questionnaire) completely and truthfully. Only after receipt of the completed order form will the StudyTexter AI begin creating the Work.

2.3 Scope of the Work

– Page count: The Work will be adapted according to the customer's wishes, however, the maximum page length depends on the product variation ordered by the customer. We currently offer 3 product groups: 1. up to 40 pages 2. 41-80 pages and 3. 81-120 pages.

– Formatting: The Work is delivered in a standardized format that is based on common academic and university standards. Adaptation to the special requirements of the university or educational institution is the responsibility of the customer.

2.4 Quality and Accuracy

– No Guarantee: The works created by the AI are not reviewed by a human after completion. We do not guarantee the accuracy, completeness, or suitability of the generated texts.

– Sample Works: Sample works are published on our website, which serve as a guide for our standardized structure, average quality, and general conditions.

– Deviations in Format: Assignments that result in special formats deviating from the formats of a term paper shown as examples cannot be claimed as a reason for return. The structure of the works is always based on the same basic format, as shown in our sample works at https://www.studytexter.com/app/examples.

2.5 Customer's Obligations

– Own Creation of the Work: The customer undertakes not to pass off the received work as their own or to submit it to an academic institution.

– Use of the Work: The works created by StudyTexter may not be adopted, submitted, or published 1:1 as one's own academic work. They serve exclusively for inspiration and for the personal development of one's own text concept.

– Citations: All citations in the created works follow common academic standards; in particular, they are given as indirect citations, with or without page numbers, depending on the customer's request.

– Source References: The customer confirms that they have the right to use and release the sources used. In case of violations, the responsibility lies with the customer.

– Formatting and Specifications: All requirements for the Work must be noted in the questionnaire. Additional instructions, files, or similar items transmitted through other channels will not be considered. Adaptation of the formatting to the special requirements of the university or educational institution is the responsibility of the customer.

3. Access and Use

3.1 Prerequisites

– Minimum Age: The use of our service is permitted exclusively to persons who have reached the age of 18. By using the service, you confirm that you are at least 18 years old.

– Customer Account: The creation of a customer account is required for certain functions. You are obligated to provide truthful and complete information and to treat your access data confidentially. Passing on your access data to third parties is prohibited.

3.2 Protection of Minors

We reserve the right to implement suitable mechanisms to ensure that minors do not gain access to our services.

4. Conclusion of Contract and Order Process

4.1 Offer and Acceptance

– Presentation of Services: The presentation of our services on the website does not constitute a legally binding offer, but rather an invitation to you to submit an offer (“invitatio ad offerendum”).

– Order: By clicking the “Secure Now” button, entering your email address, and selecting the desired payment method, you submit a binding offer to conclude a contract for the ordered service.

– Reviewing the order: Before submitting the order, you have the opportunity to review your entries and correct them if necessary.

– Order confirmation: After completing the payment process by clicking the “Order with obligation to pay” button, you will receive an order confirmation by email. This does not yet constitute acceptance of your offer.

– Acceptance of the offer: The contract is only concluded with our express acceptance of your offer, which is sent in a separate email (through our order form).

4.2 Storage of the Contract Text

The contract text, including these GTC, is not stored by us. However, you can print or electronically save the contract provisions before submitting your order.

4.3 Contract Language

The contract language is exclusively German.

4.4 Questionnaire and Delivery

After a successful order and conclusion of the contract, you will receive an email with a link to our questionnaire (order form), where you can specify your requirements. The Work will be provided within 2 to 4 hours after receipt of the completed questionnaire and receipt of payment. In exceptional cases, delivery may take up to 2 working days.

5. Scope of Services

5.1 Creation of Drafts

StudyTexter provides you with AI-generated drafts for academic papers. This content is created by an AI and is not reviewed. We do not guarantee the accuracy, completeness, or suitability of the generated texts.

The structure of the Work always follows the same pattern. Introduction, main part, conclusion, and the work is written purely in text. The basic structure can be seen in the sample works on the homepage (https://www.studytexter.com/app/examples).

All citations in the created works generally follow common academic standards. In particular, citations are always in the form of indirect citations, with or without page numbers, depending on the customer's request. We offer the most common citation styles according to international standards and cannot take into account any specific requirements of the university or professor.

5.2 AI Report

– Limitations of AI Detection Systems: AI detection systems are fundamentally limited in their reliability. Many human-written texts are falsely classified as AI-generated.

– Humanization Technologies: We use technologies that aim to revise texts so that they are more likely to be recognized as human-written by AI detectors. These technologies modify syntactic structures, word choice, and stylistic elements.

– Effectiveness Check: The revised texts are continuously checked with various AI detectors. Our customers receive a test report from GPTZero.me, a renowned third-party provider. We do not guarantee the accuracy, completeness, or timeliness of the results.

– Score Interpretation: The score indicated in our issued AI report represents the probability that the text is human-written and refers to the entire document. Introductions and conclusions, in particular, have a higher risk of being classified as AI-generated by AI detectors.

5.3 Intended Use

The drafts are intended solely for inspiration and as a basis for your own work. You are obligated to carefully review, adapt, and further process the received drafts in accordance with the guidelines of your university or college. The texts should only be used as a reference, to support your own work, or for a better understanding of the topic. Our services should be considered an AI tool, and the generated content should never be regarded or used as a final product.

6. User's Obligations

6.1 Compliance with Laws and Guidelines

You undertake to comply with all applicable laws, regulations, and guidelines of your educational institution when using our service.

6.2 Responsibility for Use

You are responsible for checking the accuracy of the received content and not using it uncritically. It is prohibited to pass off or submit the content provided by StudyTexter as your own work. In the event of non-compliance with this rule, Acadeo GmbH (StudyTexter) assumes no liability for any legal consequences. The customer is solely responsible for the correct use of the received texts.

6.3 Prohibited Actions

You may not use our services to:

– Circumvent or impair security systems.

– Copy, reproduce, or distribute content for commercial purposes.

– Take actions that violate applicable law or this agreement.

6.4 Protection of Access Data

Your access data must be treated confidentially. Disclosure to third parties is not permitted.

7. Rights of Use and Intellectual Property

7.1 License

Upon full payment, we grant you a simple, non-transferable, non-sublicensable, and perpetual right of use to the drafts created by the AI, exclusively for personal use and for inspiration in the context of your own academic work. Any commercial use, reproduction, distribution, or public display of the content without our prior written consent is prohibited.

7.2 Intellectual Property

All rights to the services, content, and trademarks of StudyTexter (including logos, business names, texts, images, software, etc.) are owned by us or our licensors and are protected by copyrights, trademark rights, and other intellectual property rights.

7.3 Violations of Terms of Use

In the event of violations of these terms of use, we reserve the right to take appropriate legal action, including claims for damages.

7.4 Retention of Title

Until the purchase price has been paid in full, all rights to the delivered content remain with us.

8. Prices and Payment

8.1 Price Information

All prices are quoted in Euro (€) and include the statutory value-added tax. The prices indicated on our website are final prices.

8.2 Payment Methods

We accept the following payment methods: PayPal, Klarna, credit card (Visa, MasterCard, American Express).

8.3 Payment Terms

Payment is due immediately upon conclusion of the contract. Payment is made in advance.

8.4 Invoicing

After successful payment, you will receive a proper invoice showing the value-added tax by email.

8.5 Additional Costs

There are no additional costs unless expressly stated otherwise.

8.6 Price Changes

We reserve the right to change the prices for our services at any time. However, such changes will not affect contracts that have already been concluded.

9. Delivery

9.1 Delivery Time

The digital content is usually provided within 2 to 4 hours after receipt of payment and receipt of the completed order form. In exceptional cases (e.g., technical malfunctions or force majeure, etc.), delivery may take up to 2 working days.

9.2 Delivery Format

The drafts are provided by email in PDF and Word file formats.

9.3 Technical Requirements

You are responsible for creating the technical prerequisites for accessing and using the services, in particular for providing suitable software to open and edit the provided files.

9.4 Duration of Provision and Deletion

– The drafts created by StudyTexter are provided to the customer digitally (currently via a download link). The provision is generally only for a period of 28 days from delivery. After the 28 days have expired, we are entitled to permanently delete the files.
– The customer is obligated to download the transmitted content within these 28 days and to save it independently.
– The statutory warranty rights remain unaffected by this. If the customer asserts justified defects after the 28 days have expired, we will, as far as technically and organizationally possible, provide a corrected version or create a new work.

10. Right of Withdrawal and Right of Rescission

10.1 Right of Withdrawal

A right of withdrawal under the special provisions for distance selling contracts pursuant to § 312b to 312f BGB (German Civil Code) does not generally exist. The goods purchased here are not suitable for return due to their nature, which is common for the receipt of digital content.

Likewise, the right of withdrawal does not apply to services that are made to customer specifications or are clearly tailored to personal needs. Since we provide our services according to customer specifications, there is no right of withdrawal.

10.2 Seller's Right of Rescission

We reserve the right to rescind the contract within one week of its conclusion. This may occur in exceptional cases for scheduling, personnel, or technical reasons. If the customer has already made a payment at the time of rescission, we will refund the full amount.

10.3 Consequences of Withdrawal and Rescission

Should a withdrawal or rescission of the contract occur, we are obligated to refund all payments received without undue delay and at the latest within fourteen days. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

10.4. Exclusion of a Withdrawal

As can be clearly seen in the numerous sample works provided, the work clearly focuses on pure literature review. This applies to every subject. The result of a work with self-collected data or special formats such as case analyses, non-literature-based case studies, legal analyses and expert opinions, as well as systematic literature and data evaluations, primary source analyses, or empirical evaluations is currently not possible and can therefore at most be processed in its theoretical, literature-based part. Since each work is individually written and researched, a refund is excluded.

11. Warranty and Liability

11.1 No Guarantee for Accuracy

We assume no warranty for the substantive accuracy, completeness, or timeliness of the drafts generated by the AI. Since we have no influence on the StudyTexter AI, the creative freedom of the work is deemed agreed upon. Liability for the legal permissibility of the content of the commissioned services is excluded. The customer indemnifies us against all claims arising therefrom.

11.2 Limitation of Liability

– Unlimited Liability: Our liability for damages resulting from injury to life, body, or health, as well as for damages based on intentional or grossly negligent conduct by us or our vicarious agents, is unlimited.

– Limited Liability: In the case of simple negligence, we are only liable for damages arising from the breach of a material contractual obligation (“cardinal duty”), the fulfillment of which is essential for the proper execution of the contract and on the observance of which the customer may regularly rely. In this case, liability is limited to the typically foreseeable damage.

– No 100% Success Guarantee: The cited sources come from official databases with millions of entries, which are updated by the database providers at irregular intervals. This can occasionally lead to non-functioning links that point to these sources. Such deviations are normal within the scope of an individually created work. A refund of the purchase price is only possible if less than 80% of the links are functional. There is no guarantee of success for the content created or provided by us.

– Exclusion of Liability: Any further liability is excluded. In particular, we are not liable for damages arising from an abusive or non-contractual use of our services, especially not for academic misconduct by the user.

– We are not liable for the loss of data if the damage is caused by a customer who has not performed a data backup, such that a restoration of the lost data is possible with reasonable effort.

11.3 Customer Responsibility

You are responsible for reviewing the received content and using it correctly.

Delays due to late payment or feedback are at the customer's expense.

11.4 Disclaimer for Third-Party Tools

The works delivered by StudyTexter are created with the independent verification tool [GPTZero.me](https://gptzero.me/). We cannot provide any warranty for the results of other tools. Different results collected elsewhere do not affect the warranty.

11.5 Notice of Defects and Subsequent Performance

– Any defects in the content created by us must be reported to us without undue delay.
– In the case of justified notices of defects, we will provide a voucher with which a new version can be created.
– The customer has no claim to permanent storage of the digital content by us. A renewed provision after the 28-day period is only possible within the scope of our statutory warranty obligation or, if applicable, as a gesture of goodwill.

12. Changes to Services and Availability

12.1 Changes to Services

We reserve the right to change, discontinue, or offer new services on our website at any time. However, such changes will not affect contracts that have already been concluded.

12.2 Availability

We strive to make our service available on working days (Mon-Fri, no customer service on weekends) without interruption. However, downtime, for example due to maintenance, updates, or technical disruptions, cannot be excluded.

12.3 Liability for Outages

We are not liable for the constant and uninterrupted availability of the online offering and services.

13. Changes to the Terms of Use

We reserve the right to change these GTC at any time. Changes will be published on our website and communicated to you by email. You have the right to object to the change within fourteen days of receipt of the notification. If no objection is made within this period, the changes are deemed to have been accepted. In the event of an objection, we reserve the right to terminate the contractual relationship. Changes to the GTC require the written form.

14. Final Provisions

14.1 Contract Documentation

The contract provisions, including these GTC, will be sent to you by email as part of the order confirmation. No further storage of the contract text by us will take place.

14.2 Applicable Law

The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

14.3 Contract Language

The contract language is exclusively German.

14.4 Place of Jurisdiction

If you are a merchant within the meaning of the German Commercial Code (HGB), the place of jurisdiction for all disputes arising from contractual relationships between you and us is our place of business. For consumers, the statutory provisions apply.

14.5 Transfer of Rights

We are entitled to transfer our rights and obligations under this contract in whole or in part to third parties. In such a case, we will inform you in a timely manner. You have the right to object within two weeks.

14.6 No Implied Waiver

Our failure to insist upon or enforce strict compliance with the provisions of these GTC shall not constitute a waiver of any provision or right.

14.7 Notices

Unless otherwise specified in these GTC, notices shall be given by email. Our contact details can be found in Section 15.

14.8 Dispute Resolution Procedure

The European Commission provides a platform for online dispute resolution (ODR): [https://ec.europa.eu/consumers/odr/](https://ec.europa.eu/consumers/odr/). We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

14.9 Severability Clause

Should a provision of this agreement be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.

14.10 References to Legal Provisions

These GTC are subject to the provisions of the Civil Code (BGB), the Telemedia Act (TMG), the Copyright Act (UrhG), the Trademark Act (MarkenG), and the General Data Protection Regulation (DSGVO).

15. Customer Service and Support

15.1 Contact Options

For questions, comments, or complaints, you can reach us at the following contact details:

– Email: info@studytexter.com

– Telephone: 02742-7292777 (No active customer support. Your request will only be recorded and forwarded.)

Emails are recommended as they are processed with priority.

15.2 Support Hours

Our customer service is generally available on working days from 9:00 a.m. to 5:00 p.m. However, these times may vary due to maintenance, technical failures, and similar issues.

16. Handling of Complaints – Complaint Procedure

Should you have cause for complaint, you can contact us at any time. We strive to process your request as quickly as possible and to respond to you within 48 hours.

17. Version and Amendments

– Version: 20.01.2026

– Note: These GTC are regularly reviewed and updated as needed to reflect legal changes and to improve our services.